Support
Most problems are a permission or a network setting. Start with the troubleshooting guide; if that does not fix it, email us.
Contact us
Email support@deuspen.com (address to be confirmed before launch). We answer by email.
To help us help you faster, include:
- Your iPad model and iPadOS version, and your Mac model and macOS version.
- The app you were drawing in, and its version.
- Whether you were on the cable or Wi-Fi.
- What you expected and what happened.
Pricing
DeusPen
Launch price, then $14.99. One purchase, everything included: Tablet mode with pressure, tilt, hover, Screen and Mouse mapping, cable and Wi-Fi, app keys and Pencil Pro actions, plus Display mode when it arrives (coming soon).
There are no tiers and no upgrades to buy. The Mac companion is always free. Prices may vary by country and include tax where required.
Questions
Is this a subscription?
No. You pay once and keep it.
How do I restore my purchase on a new iPad?
Sign in with the same Apple Account and open DeusPen; purchases usually come back on their own. If not, open the side rail, tap DeusPen and choose Restore Purchases.
Can I try it before buying?
Yes. Before you buy, you can install both apps, pair your devices and test Pencil pressure on the iPad, so you know DeusPen works with your hardware.
Do I need the internet?
No. DeusPen works over a cable or your local Wi-Fi. It needs the internet only to buy or restore a purchase through the App Store.
Can I use a different stylus?
DeusPen is built and tested with Apple Pencil Pro. Apple Pencil (2nd generation) has pressure and tilt and should work without squeeze; we will list it once tested. Styluses without pressure, including most third-party pens, cannot draw with pressure.
Does it work on Windows?
Not yet. DeusPen works with Macs today. A Windows companion is planned after the first release.
How is this different from Sidecar?
Sidecar mirrors or extends your screen. DeusPen adds Tablet mode, where the iPad is a blank surface like a Wacom tablet, plus hover, tilt and pressure in pro apps, a wheel that switches between your Mac apps, and Pencil Pro squeeze. Display mode (coming soon, included in your purchase) is like Sidecar with those tablet features on top.
Refunds
DeusPen is sold through the App Store, so Apple handles refunds. To ask for one, go to reportaproblem.apple.com, sign in, find DeusPen and choose Request a refund. If a refund is granted, DeusPen adjusts what is unlocked the next time it opens.
If something is not working, email us first: we would rather fix it.